Call Logs

View all incoming calls handled by the AI phone assistant

AI Assistant Capabilities: The AI assistant can collect property information, suggest the right cleaning package based on property size, and propose available time slots. It can also handle reschedules and cancellations for recurring contracts.

Time	From	Category	Handled By	Summary
Nov 25, 03:17 AM	+1 (403) *-11	Quote request	AI	Requested quote for weekly house cleaning. AI collected property size and suggested appropriate package.
Nov 25, 02:47 AM	+1 (403) *-22	Question	AI	Questions about cleaning scope for office space. AI explained services and proposed slots.
Nov 25, 02:17 AM	+1 (403) *-33	Reschedule	AI	Requested to reschedule Monday cleaning to Tuesday. AI updated recurring schedule.
Nov 25, 01:47 AM	+1 (403) *-44	Cancel	Human	Requested to cancel recurring contract. Transferred to human agent for cancellation process.
Nov 25, 01:17 AM	+1 (403) *-55	Quote request	AI	One-time deep clean inquiry. AI provided pricing and scheduled appointment.
Nov 25, 12:47 AM	+1 (403) *-66	Question	AI	Questions about add-on services (oven, fridge cleaning). AI explained options and pricing.
Nov 25, 12:17 AM	+1 (403) *-77	Reschedule	AI	Office cleaning reschedule request. AI found alternative time slot and confirmed.